82 Lottery - Privacy Policy

Information We Collect

Personal Identification Data

Note: this policy describes the data practices of the 82 Lottery operator's platform as independently observed and documented by this editorial site. This site itself does not conduct player registration, KYC verification, or payment processing, those activities occur only on the 82 Lottery operator's own platform. When you register a player account directly on the 82 Lottery platform, the operator collects your full name, date of birth, email address, and mobile number. To satisfy KYC requirements under the Prevention of Money Laundering Act (PMLA), the operator also collects a government-issued identity document, typically an Aadhaar card, PAN card, or Voter ID, along with a selfie photograph for liveness verification. This information is mandatory on the operator's platform; accounts cannot be activated or withdrawals processed without completed KYC.

Financial and Transaction Data

To process deposits and prize disbursements, we collect payment identifiers such as UPI IDs linked to PhonePe, Google Pay (GPay), or BHIM, as well as bank account numbers and IFSC codes where bank-transfer withdrawal is selected. We record every deposit and withdrawal transaction, including amounts, timestamps, and payment gateway reference numbers. Full debit or credit card numbers are never stored on our servers; card-based payments are tokenised by our PCI-DSS-compliant payment partner before any data reaches 82 Lottery systems.

Usage and Device Data

Our servers automatically log your IP address, device model, operating system version, browser type, and session duration each time you access the 82 Lottery platform. In-app events, such as ticket selections, game entries, and navigation paths, are recorded to support fraud detection and platform stability. This technical data does not form part of your public profile and is retained for a maximum of 24 months before automated deletion.

How We Use Your Information

Account Operation and Service Delivery

Your personal and financial data is used to open and maintain your 82 Lottery account, verify your age and identity as required by Indian gaming regulations, process UPI or bank-transfer transactions via PhonePe, GPay, or BHIM, and credit verified winnings to your nominated account. We also use your contact details to send essential transactional messages, deposit confirmations, withdrawal status updates, and account security alerts, which cannot be opted out of while your account remains active.

Legal Compliance and Fraud Prevention

Indian law requires us to retain financial transaction records for a minimum of five years and to report suspicious transactions to the Financial Intelligence Unit, India (FIU-IND). We analyse device fingerprints, IP addresses, and behavioural patterns to detect duplicate accounts, bonus abuse, and unauthorised access attempts. Where fraud is confirmed, we may share relevant data with law enforcement agencies or payment processors as permitted by the Information Technology Act, 2000 and applicable rules.

Marketing and Platform Improvement

With your explicit consent, we may send promotional offers, new lottery announcements, and personalised bonus notifications via SMS or email. Consent can be withdrawn at any time through your account notification settings or by clicking the unsubscribe link in any marketing email. Separately, anonymised and aggregated usage statistics are analysed internally to improve draw schedules, user interface performance, and mobile compatibility, this analytics processing does not identify you individually.

Your Rights

Access, Correction, and Deletion

You have the right to request a copy of the personal data 82 Lottery holds about you, ask us to correct inaccurate information, or request deletion of your account and associated personal data. Deletion requests are honoured within 30 days except where we are required by law to retain specific records, for example, transaction logs mandated under PMLA rules. To exercise any of these rights, submit a written request to our support email with your registered mobile number and a brief description of your request.

Data Portability and Objection

You may request your personal data in a structured, machine-readable format (CSV or JSON) for transfer to another service. You may also object to processing carried out on the basis of legitimate interests, such as certain analytics activities, by contacting our support team. We will assess each objection and respond within 15 business days. Where we cannot fulfil an objection without ceasing to provide the service, we will explain this clearly so you can make an informed decision about continuing to use 82 Lottery.

Grievance Redressal

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, 82 Lottery (the operator) has appointed a Grievance Officer for its own platform. If you believe your personal data held by the operator has been processed unlawfully, you may escalate your complaint to the operator's Grievance Officer through 82 Lottery's official support channels. This independent informational site has not appointed a Grievance Officer on the operator's behalf and cannot process data grievances relating to the operator's platform.

Contact Us

How to Reach Us

For privacy-related queries, data requests, or grievances, email us at [email protected]. Please include your registered mobile number and the nature of your request. We respond to all privacy enquiries within 5 business days.